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October 31, 2003

Combating hate on Internet

Canada's experience may help delegates at a future UN meeting in Tunis.
PAT JOHNSON SPECIAL TO THE JEWISH BULLETIN

Since the phenomenon of cyber-hate emerged as a serious social problem with the advent of the Internet, governments and communities have struggled over how to respond to the anarchic, seemingly ungovernable nature of old prejudices being spread by new technologies.

Though the situation worldwide remains largely unchecked, Canada seems to be coming to an entente over the way law-enforcement and public censure can confront the problem. And the next few years will help determine if Canada's example of combating hate on the Internet might prove adaptable to the worldwide problem.

That was part of the message delivered by two Canadian experts in the field who spoke Monday night at a local symposium. Leo Adler, director of national affairs for the Canadian Friends of the Simon Wiesenthal Centre for Holocaust Studies, and Richard Warman, an Ottawa lawyer who specializes in Web-based hate, presented their observations and research at a meeting organized by the local group Canadian Anti-racism Education and Research Society (CAERS).

Though the Monday night meeting was disappointingly attended by only about a dozen individuals, it was part of a series of similar meetings in Victoria and Vancouver last weekend that reached larger audiences.

Warman said Canadian judicial and quasi-judicial decisions are creating precedent-setting parameters for what is and is not acceptable in cyberspace – at least cyberspace that in any way falls under Canadian jurisdiction.

Only three cases of cyber-based hate-mongering have made it through the federal human rights process, but Warman said those cases will eventually allow quicker and more effective ways to shut down hateful and inciting Web sites. And, though criminal charges are possible under hate laws, the action, so to speak, is currently taking place on the human rights front.

There was a lengthy delay before a human rights decision came down in the first case, which involved the notorious propagandist Ernst Zundel. It took the Canadian Human Rights Tribunal about five years to conclude, in the Zundel case, that the Internet falls under existing federal laws governing telecommunications. The process was slowed down through procedural manoeuvring by Zundel's lawyer, Doug Christie, said Warman, but it was also slowed by the need to address the jurisdictional issues. In the end, though, the Zundel decision provided, according to Warman, a valuable precedent.

The second case, Warman noted, took about two years. Part of the delay in that case resulted from waiting to see if the Zundel case would provide applicable precedents, he said. Warman and others were stunned that the third, and most recent case, was concluded in a mere two months, which he sees as a sign that future cases will be dealt with in more timely ways, now that precedents are clearly outlined.

Warman and Adler introduced examples of the most insidious hate material on the Web, including sites that explicitly call for the annihilation of Jewish civilization "root and branch" and which provide recipes for bombs and offer clear encouragement to use the information, including specific buildings and places of worship where the bombs could be most effective.

Warman noted that he is not dealing with sites that offer vague dissent.

"It's not 'I don't like Bob,' " he said. "It has to go much further than that." He cited a Web site that carried the warning, "I'm coming for you, kike, and there will be hell to pay."

The defence of free speech, though, inevitably rests on where the line is drawn over what constitutes hate speech and who draws that line. In 2005, a major international conference is to be held in Tunis, Tunisia, under the guise of the United Nations, where all member countries will address the issue and attempt to find common definitions of what is acceptable and what constitutes unacceptable comment.

Some in the Vancouver audience worried that the Tunis conference could be highjacked just as the Durban conference, which the UN convened to address human rights concerns, was turned into a burlesque of hatred and prejudice. Warman acknowledged that is always a possibility, but added it is the responsibility of individuals and governments to press for a constructive, balanced approach that can result in genuine, workable guidelines.

Though policing the Internet is generally perceived as akin to plugging a dike with a finger, Warman and Adler share varying degrees of optimism that it is not impossible.

The European Union is taking it very seriously, said Warman, and if it reaches a point where universal guidelines are in place, it may become possible to police the individuals responsible through immigration processes. That is, while some small island or "rogue state" might opt not prosecute under the guidelines, the hate-mongers who seek refuge on that small island could be subject to arrest when they attempt to enter countries that take Internet hate seriously. An example of universal (or near-universal) agreement on standards of behavior is embodied in the World Court, Warman said, a model that could extend to Internet hate.

Before it reaches that point, however, it may be possible to shut down hate-mongers via corporate pressures. Explaining that Internet service providers (ISPs) have responsibility for the content their subscribers post, an appeal to the ISP could be all it takes to shut a site down. If that doesn't work, there is a next level – the company that provides the gateway from the local ISP to the Internet itself. These tend to be larger corporations, like Telus in British Columbia, that have a better understanding of their legal and moral responsibilities regarding hate laws than do the mom-and-pop ISPs.

But cyber-sleuthing against hate is not without its personal risks, Warman noted.

"The Human Rights Act makes it explicitly illegal to retaliate or to attempt to retaliate against complainants or witnesses [in a tribunal hearing]," said Warman. That doesn't mean retaliation is easy to stop from happening though, as he found out.

Warman is a complainant in one of the three cases that has made its way through the Human Rights Tribunal. When Warman first complained to the Alabama-based ISP that hosted the Canadian-based hate site, the ISP forwarded Warman's complaint directly to the hate-monger. The hate-monger then proceeded, according to Warman, to virtually stalk him for the next two years, sending e-mails to Warman's employers and associates accusing him of pedophilia and murder. The Human Rights Tribunal ordered the Web master to pay Warman $30,000 in damages, though Warman has been unable to obtain a cent so far.

Still, Canadian law provides the Human Rights Tribunal with authority to issue cease-and-desist orders that have the imprimateur of the Federal Court of Canada, to levy fines up to $10,000 and to order payments as damages to defamed individuals.

The Simon Wiesenthal Centre has made Internet hate a top priority, and Adler described the work the Canadian office has done in identifying hate sites originating in this country.

The Internet, Adler said, has fundamentally altered the very nature of hate-mongering. Because pre-existing technologies like radio and television were carefully and easily regulated, it was difficult for extremist ideas to penetrate the mainstream body politic, forcing hate-mongers to resort to paper handouts on a localized basis.

The Internet, on the other hand, has made it cheap and easy to reach potential audiences of millions, which has globalized hate with stunning speed. There are numerous sites that are blatantly hateful, such as the Osama bin Laden-related site that allows Web surfers control over the virtual cockpit of a plane crashing into the World Trade Centre, many others that call for white supremacist revolutions and still more that urge the elimination of entire peoples, most frequently Muslims and Jews.

But there is an entire other phenomenon of deceptive, devious and sophisticated sites aimed at the young and uninformed. A student searching for information on immigration can find sites that appear legitimate but discuss issues from wildly racist perspectives. A Web site one might find while doing a paper on Martin Luther King turns out, only after some exploration, to be a smear on the civil rights leader and a justification for white racial supremacists.

One site offered Aryan ova from white women for would-be parents with a preference. Another uses impressive production values to add credibility to what is in fact an anti-Semitic take-off on a Dr. Seuss classic: "One fish, two fish, red fish, Jewfish." A teacher who does a search using the words "Teaching tolerance" might find a professional-looking site that argues that white children are victims of invidious, minority-inspired political correctness. The perpetrator of a Haifa suicide bombing is depicted as a martyr on another site, where her head, the only part of her body left recognizable after the blast, is clearly visible in a photograph, along with other scenes of the carnage, including red pools on the floor, described as "blood of dirty Jews" and the comment "They deserve worse."

For those with the stomach, such images are a mouse-click away. Warman and Adler say Canada's response to the matter has some lessons that could prove valuable as the world at large begins to take more seriously the proliferation of hate material on the Internet.

"There is progress being made," said Adler.

"I'm happy with where the state of Canadian law is," concluded Warman.

In the lead-up to the Tunis conference in two years, several preparatory conferences will be held around the world to address cyberhate on regional fronts. Canada's experience will inevitably rate a close examination as delegates seek guidance.

Pat Johnson is a native Vancouverite, a journalist and commentator.

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