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April 11, 2003

Tale of immigrants worldwide

Diamond trading in New York is a face-to-face business based on trust.
SCOTT J. TURNER SPECIAL TO THE JEWISH BULLETIN

Diamond Stories: Enduring Change on 47th Street
By Renée Rose Shield
Cornell University, Ithaca, 2002. 233 pages. $29.95 US


You have to be a people person if your handshake is all that is needed to seal a million-dollar business deal.

Diamond Stories: Enduring Change on 47th Street
is an inside look at such people: the buyers, sellers and others who make a living in one of North America's most secluded business settings – the diamond district of Midtown Manhattan. Author Renée Rose Shield, clinical associate professor of community health, observed the comings and goings of individuals in the New York Diamond Dealers Club and adjoining offices along 47th Street. She calls the club "a main marketplace, social centre, hub of activities and pulse of business."

Shield gained entry to the club through two uncles, both longtime diamond dealers. The men were "known for their integrity, for being sharp and tough in business, yet incredibly honest," she said. "People respected them and, if my uncles asked someone to talk with me, they did."

An anthropologist, Shield studies the cultural aspects of aging and health care for the elderly.

"I decided I was in the perfect position to look into the diamond business, as I had unique access because of my family and my anthropological training," she said. "In addition, I knew that many diamond dealers work well into their 80s and 90s and, from an aging standpoint, I was intrigued to find out whether there was something about the diamond business that somehow helped people age well."

Diamond trading in New York is a face-to-face business. It is based on trust. Reputation is all-important. If someone breaks that trust, you do not negotiate with the person again.

"Dealers don't use contracts," said Shield. "Diamonds are passed back and forth between skilled observers. They decide instantly if the stones are of interest based on the needs of their customers."

When a sale is reached, the parties, whether they are Jews, or dealers from India, Japan or elsewhere, proclaim two words of Hebrew, "mazal" and "broche," for "luck and blessing." Shield describes the rich humanity that accompanies the act of trading. She depicts conversations, comments and concerns among men and women – some who have known each other for decades – as examples of "how we are always looking for ways to connect."

"There is a compulsion or need that we all have to be part of a social exchange," she said. "There is a joy in that exchange, a survival. It is something positive, a hopeful force."

Arbitration of disputes among dealers is the industry's "crowning glory," said Shield. It is based on talmudic principles of mediation - letting each side have their say. Despite its ancient roots, arbitration has adapted to the modern world.

"A lot of legal people look at this arbitration as a model for mediation," said Shield. "The New York courts honor it. It underscores the saying that 'to be a member of the club, you have to abide by its rules.' "

Jews are long-standing players in the industry, one of the few open to them over the centuries. But the book is more than about one people.

"It is so much a tale of immigrants worldwide," said Shield. "It is a universal story. In human history, people don't stay put. They wander, get kicked out, stray and eventually gain a foothold."

Scott J. Turner is with the Brown University News Service. This article was originally published in the university's George Street Journal.

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