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July 29, 2005

New B.C. service

Multiculturalism info offered through e-mail.
BAILA LAZARUS

A new service being offered to British Columbians promises to put subscribers deeper in touch with the province's multicultural community. The service, MVOX Multicultural Media Digest, was founded by former Jewish Western Bulletin owner Pat Johnson and Israeli marketing guru Steven RodRozen.

MVOX is an e-newsletter that will start circulating Aug. 1, providing content summaries of the province's multicultural print media, as well as special reports. The newsletter will arrive in subscribers' mailboxes every Monday, keeping them abreast of news, activities, events and opinions from roughly 30 media outlets ranging from the Chinese dailies and Indo-Canadian weeklies to publications serving the Vietnamese, Korean, Philippine, Dutch and Italian communities, among others. In addition to the ethnic press, MVOX will include material from faith communities, disability groups and the gay/lesbian/bisexual/transgender (GLBT) communities.

"Each week, we will provide a broad snapshot of what multicultural B.C. is talking about," said Johnson, a Vancouver freelance writer. "We think anybody who wants to understand what's going on in British Columbia right now has to understand what's going on in British Columbia's multicultural communities."

A recent sample issue of MVOX had stories on the anniversary of the Air India explosion, a report on Inuit husky killings from the First Nations Drum, the Indo-Canadian response to the parliamentary activities of Newton-North Delta MP Gurmant Grewal and the relationship between Jews and Jedi knights.

Johnson said he first considered the need for such a service as far back as seven or eight years ago, while working at the Bulletin. "Working in a multicultural medium, you can feel quite isolated," he said. He thought there should be a means to distribute knowledge about these different communities to each other, as well as to the general public. "I was always interested in multicultural media from a personal and professional standpoint," said Johnson. "It always seems to me that this is a service that should have been offered years ago. It seems pretty fundamental that you should try and understand the community in which you live."

Rattan Mall, editor of the Indo-Canadian Voice, concurred. "Right now, most communities are acting in isolation," he said. "It's time they realized kids are going to the same schools, eating the same foods, having the same ambitions, the same viewpoints. It's not different communities, it's actually one community." He added that many ethnic groups don't trust the news that's coming from the mainstream press because they don't seem to understand what's going on in many of the smaller communities. Mall, who worked at the Vancouver Sun and the Province, said he didn't see many ethnic minorities represented on staff at either paper.

"They're not racist, for sure," he said, "but they do not grasp multiculturalism, really. Because multiculturalism is not an intellectual exercise; it has to come from the heart. It's an emotional thing. And if you haven't been part of a community, you really cannot understand it from the emotional point of view. So the way [the Sun and Province] present stories, other communities often think they are talking down to them. I found that problem when I was working in both papers."

Interest for the MVOX service has been quick in coming from government agencies, the medical profession and nongovernmental organizations like immigrant service providers. The marketing aspect of the project was directed by

RodRozen, who grew up in Israel and has a background in marketing and promotions in the Israeli music industry and as a special event producer and promoter. He immigrated to Vancouver in 2000 and became the part owner and publisher of Outlooks Vancouver, a monthly magazine serving the GLBT community.

"All of the responses regarding this venture were filled with excitement," said RodRozen. "All sectors found this concept to be a valuable tool and, truly, were surprised it didn't already exist."

Besides having information from English language papers, MVOX has asked editors from non-English publications to provide summaries of stories that give a unique perspective from what you would see in the mainstream media.

"We're also looking for things that might surprise or interest English-language readers that they might not be aware of in other cultures," Johnson said. In addition to the media summaries, Johnson promised original content such as special reports on court decisions that might affect the multicultural community, elections and budget speeches. MVOX will also provide a weekly calendar that will indicate upcoming events, holidays and celebrations so subscribers can be more sensitive to what might be going on other communities. This would assist sales or marketing people to be more sensitive to customers' needs, Johnson said.

Johnson calls this type of service "value-added" journalism, both summarizing and analyzing the content, as well as providing the back stories for content with which subscribers might be unfamiliar. Aside from offering interesting content, Mall hopes that MVOX will help people better understand what multiculturalism is all about.

"The tendency now is to have your own culture but, at the same time, be part of the mainstream community, which a lot of white Canadians find difficult to understand, even now – that you can be multicultural, as well as fully Canadian," said Mall. "I think [MVOX] will play a very important part in that integration."

The current subscription price for MVOX is $120+GST for a year. Visit www.mvox.ca or e-mail [email protected] to subscribe or for more information.

Baila Lazarus is a freelance writer, photographer and illustrator living in Vancouver.

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